As they say, gripe always travels upwards.
So here’s an exhaustive list of issues that most managers have with their team, at their workplace.
If you find yourself nodding your head in agreement to most of what is said here, then you know what I am talking about!
Feel free to add more to the list.
Or better yet, suggest a few ideas or tips to lessen the burden of this tribe.
Happy reading. Or it is really: 🙂
- Your team has serious knowledge and skill gaps overall
- Once assigned a task, they are not able to take it to completion
- Negligence on their part leads to the burden and onus of delivery being passed on to you
- For minor things, you are still expected to provide answers
- Once given a direction, there is not enough effort or time spent on the task
- Unless you rework things or sit with them and work “with” them, most of them are not able to get things done
- You have to personally sit with them and explain every small detail of what is expected and how to do it
- Even after that, nothing gets done or delivered as explained in painful detail
- You end up feeling I should have done it on my own, at least it would have been done right and gotten delivered
- The documents delivered or tasks completed are not up to the standard expected
- Even after repeated requests, you don’t get the documents/work assigned done on time
- Beyond what is told, there is no effort to think or go out of the way to do things
- Even where someone has less work, they do not offer their support to you or to their colleagues
- A lot of time is spent in coordination and explaining things to clients, which your team should be able to manage
- Clients are not very knowledgeable and so have to be handheld constantly by you
- Clients are extremely sharp, you know what they want but your team just doesn’t get it
- If left to an executive, they are not able to resolve client issues and eventually the call comes to you
- Issues are not being reported to you at the right time, for you to take corrective action
- They inform you about leaves or half days at the drop of the hat and expect you to manage work
- If something critical comes up and they have a planned leave, they want you to deal with it without any support from them
- The most common excuses for non-delivery – “I tried, but”, “I was busy with something else”, “I don’t understand”, “I was on leave”, “I did not get time”, “I forgot, sorry”
- And somehow, only you seem to be answerable for everything that goes wrong or if there’s a problem
- Even people with reasonable experience do not or are not capable of supporting you in your work to get things done
- “I did not get the right direction” or “I have shared it, it’s stuck at his/her end” or “He/she does not listen or have the time, you please tell him/her to do it” – are most common cribs about you
- All of the above is leading to lesser time for you to focus on client programs and deliver quality work
- All of the above leads to increasing frustration, as you are constantly held responsible for your KRA without proper support
- All of the above is leading to major stress and may be causing problems with your work-life balance
- All of the above leaves you feeling that there is nothing good that I have delivered/done today
- All of the above leaves you frustrated when you walk out of the office, because work just piles up on your desk
- All of the above leaves no or very little time for you to pursue your own interests or enhance your own knowledge/skills
- All of the above leads to high anxiety when you walk in at work or realize that not much great work has been done
- All of the above leaves very little time for meeting friends/family or other people because there is always the burden of work hanging over your head
- All of the above leads you to question what do you do in office from 8 am in the morning to 9 pm in the night
- And more…