How to avoid email wars at work!
There are days then you find yourself stuck in the middle of a situation where there’s this email staring at you menacingly from the screen. Most of us start furiously typing an apt response trying to get the last word in. Some of us choose to take the high road and leave it be. The wiser leave it for later and meet the person to resolve matters first hand.
But if you are the kind who NEEDS to respond, here’s a smarter way to deal with the issue.
Tricked out tip #1 –
Always make sure your response is half the size of the other person’s email. Remember brevity is the key here and keeping it short and sweet has its advantages!
So for example, if your boss writes this furious mail detailing each and everything that you have missed out on and wants an immediate response, ensure that you respond judiciously sticking to the key points rather than a point wise rebuttal.
Or if your colleague writes along email about how you are not being supportive at work with examples of how you have not done that in the past, you can just simply choose to say, “I will try and be more supportive”
Or if a person responds to your short mail with a shorter one sentence response, try simply saying, “Ok”.
Or an “Ok” with a “K”. (pure evil!)
It does two things. Allows you to gather yourself, collect your thoughts and think of ways to deal with the issue rather than get into a ego battle, which never ends in a good way for anyone.
And it lets you walk away with a bit of dignity rather than being smashed to smithereens.
Caveat: Do not try this with your boss on a critical issue! Or with people who may genuinely have a problem which is left festering and unresolved because of your callous approach. People should be given the due respect and dignity that they deserve. This is more of a way out for rants which can avoid potential flames over email or a full blown war at work! The message is simple, take the high road!
Hat tip: This tip was shared by a much wiser and experienced friend, as sound advice on a frustrating day. Works like a charm. 🙂